Tudor Energy logo Tudor Energy LLC Crowned with Excellence
CT HOD #1371

Accessibility Statement

Effective: February 15, 2026

Our Commitment

Tudor Energy LLC is committed to ensuring our website and services are accessible to all customers, including individuals with disabilities. We strive to provide an inclusive experience that allows everyone in Connecticut to order heating oil and access our services with dignity and independence.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the industry standard for web accessibility. These guidelines help us ensure our website is accessible to people with a wide range of disabilities, including:

  • Visual impairments (low vision, color blindness, blindness)
  • Hearing impairments
  • Motor disabilities
  • Cognitive disabilities
  • Seizure disorders

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard navigation: All interactive elements can be accessed using a keyboard alone (Tab, Enter, Escape keys).
  • Screen reader compatibility: Semantic HTML, ARIA labels, and proper heading structure to support screen readers including JAWS, NVDA, and VoiceOver.
  • Color contrast: Text and interactive elements meet WCAG AA contrast ratios for readability by users with low vision or color blindness.
  • Resizable text: Text can be resized up to 200% without loss of functionality using browser zoom controls.
  • Focus indicators: Visible focus states on buttons, links, and form fields for keyboard navigation.
  • Alternative text: Descriptive alt text for images to convey meaning to screen reader users.
  • Clear language: Plain language and clear instructions throughout the site.
  • Form labels: Explicit labels and error messages for all form fields.
  • Skip links: Quick navigation to main content areas.

Third-Party Content

Some features on our website use third-party components (such as payment processing and mapping services). While we work to ensure these are accessible, we cannot guarantee full control over their accessibility. If you encounter difficulty with any third-party feature, please contact us for alternative methods to complete your order or access information.

Known Limitations

We continuously work to improve accessibility, but some limitations may exist:

  • Some PDF documents may not be fully accessible. Contact us for alternative formats.
  • Embedded payment forms use third-party interfaces that may have accessibility variations.
  • Some map features may have limited screen reader support.

We are actively working to address these limitations in future updates.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software (ZoomText, MAGic)
  • Speech recognition software (Dragon NaturallySpeaking)
  • Keyboard-only navigation
  • Alternative input devices (switch controls, eye-tracking devices)

Browser and Platform Support

Our website is tested and optimized for accessibility on:

  • Modern browsers: Chrome, Firefox, Safari, Edge (latest two versions)
  • Desktop operating systems: Windows, macOS
  • Mobile operating systems: iOS, Android

Alternative Ordering Methods

If you encounter any accessibility barriers on our website, you can order heating oil and access our services through alternative methods:

  • Phone: Call us at 860-673-8367 during business hours (Monday–Saturday, 8 AM – 6 PM). Our staff will assist you with placing orders, answering questions, and scheduling deliveries.
  • Email: Send order details or questions to orders@tudorenergyct.com. We respond within one business day.

Feedback and Contact

We welcome feedback on the accessibility of our website and services. If you encounter an accessibility barrier, have suggestions for improvement, or need assistance accessing any content or features, please contact us:

We will work with you to provide the information or service you need in an accessible format. Please allow 2–3 business days for us to respond and arrange accommodations.

Ongoing Improvement

Accessibility is an ongoing effort. We regularly review our website to identify and fix accessibility issues, incorporate user feedback, and stay current with evolving accessibility standards and best practices.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

Date of Last Review

This accessibility statement was last reviewed and updated on February 15, 2026.